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Help CenterAccount & Security

Account & Security

Profile settings, password, 2FA, API keys, team members, and data management.

8 min read

VANTAGEVID hasn't launched yet. This article describes how the product will work once access opens — for Lifetime Deal members first in August 2026, then publicly at launch in October 2026. There is no login or dashboard on this site today.

Profile settings

Update your display name

Go to Settings → Profile. Enter your new name and click Save.

Change your email address

Settings → Profile → Email. A verification link is sent to the new address. Your old address remains active until you confirm the new one.

Upload a profile photo

Settings → Profile → Avatar. Upload a JPEG or PNG under 5 MB.

Password & authentication

Change your password

Settings → Security → Change Password. You need your current password to set a new one. Passwords must be at least 8 characters.

Enable two-factor authentication (2FA)

Settings → Security → Two-Factor Authentication. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password). Enter the 6-digit code to confirm. Save your backup codes in a safe place.

Disable 2FA

Settings → Security → Two-Factor Authentication → Disable. You will be asked to confirm with your current 6-digit code.

What if I lose access to my 2FA device?

Use one of your saved backup codes to log in. Then go to Settings → Security → Disable 2FA and re-enrol with your new device. If you have no backup codes, contact support with your account email.

API keys

Create an API key

Settings → API Keys → Create Key. Give the key a name (e.g., "Zapier integration") and optionally set an expiry date. The full key is shown once — copy it immediately.

API key permissions

API keys have read-only access to your account data by default. They can trigger intelligence scans and hook generation on your behalf, counting against your plan quota.

Revoke an API key

Settings → API Keys → click the trash icon next to the key. Revocation is instant — any requests using that key fail immediately.

Team management

Invite a team member

Settings → Team → Invite. Enter their email address. They receive an invitation link valid for 48 hours. Pro plan includes 2 seats; Agency includes 10 seats.

Remove a team member

Settings → Team → click Remove next to their name. Their access is revoked immediately.

Team member roles

Members can view all data and run scans/generations. They cannot access billing, change plan settings, or manage other team members. Only the account owner has admin rights.

Data export & account deletion

Export your data (GDPR)

Settings → Privacy → Export My Data. A JSON archive of all your scan history, saved hooks, and account data is generated and emailed to you within 24 hours.

Delete your account

Settings → Privacy → Delete Account. This permanently deletes all your data within 30 days. This action cannot be undone. Your subscription is cancelled immediately with no refund.

Right to erasure requests

If you need immediate data deletion for legal reasons, contact [email protected] with your account email. We respond to erasure requests within 72 hours.

Common questions

I can't log in — what should I do?

First try "Forgot password" on the login page. If you don't receive the reset email within 5 minutes, check your spam folder. If you have 2FA enabled and no access to your device, use a backup code or contact support.

Can I have multiple accounts?

One account per email address. You can create separate accounts with different emails if needed, but plan limits apply per account. If you need to manage multiple brands, the Agency plan's team seats are the right solution.

What happens to my data if I cancel?

Your account data is preserved for 90 days after cancellation. You can reactivate by subscribing again — all your history and settings are restored. After 90 days, data is permanently deleted.

Is my data used to train AI models?

No. Your scan data, hooks, and account information are not used to train any AI models. We use the VANTAGEVID Intelligence Engine for hook and script generation — your content is governed by our AI providers' data usage policies, which prohibit using API inputs for model training.

Account issue not resolved?

Include your account email when contacting us — it helps us find your account faster.

Contact support